Terms & Conditions

1. Introduction

Welcome to Snapabase. By purchasing, downloading, or using Snapabase, you agree to these Terms & Conditions. Snapabase is a software tool designed specifically to assist users with backing up and restoring Supabase databases.

2. User Responsibilities

As a user of Snapabase, you are fully responsible for the following:

• Providing valid API keys and database credentials to connect to your Supabase projects.
• Ensuring that the credentials you provide have the appropriate permissions for the operations you intend to perform.
• Keeping your license key, database credentials, and exported backup files secure.

3. Limitation of Liability

Database management is inherently sensitive. By using Snapabase, you acknowledge and agree that:

• We are not responsible for any misconfiguration, incorrect restorations, or accidental data deletion caused by the user.
• We are not liable for any data loss, downtime, or damages resulting from the use or inability to use the software.
• The software is provided "as is", without warranty of any kind, express or implied.

Recommendation: We strongly recommend that users always verify and test their backups in a safe environment (e.g., a local or staging database) before attempting to restore data to a production environment.

4. Payment, Licensing, and Refunds

Snapabase is sold as a lifetime license for a one-time payment. This license grants you the right to use the software on up to 3 personal machines.

• Payment: Payments are processed securely via our merchant of record, Lemon Squeezy.
• License: Your license key is strictly for personal or internal business use and may not be resold, shared, or distributed.
• Refunds: Please refer to our Refund Policy for detailed information on our money-back guarantee.

5. Support Policy

Your lifetime license includes access to software updates and email support.

• Support is provided primarily for bug reports, licensing issues, and general software inquiries.
• We do not provide general database administration consulting or custom development services.
• To request support, contact us at quocvinhdo@gmail.com.

6. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Significant changes will be communicated via email or on our website. Continued use of the software constitutes acceptance of any changes.